Mustard Seed Market & Café is a family-owned natural foods grocery & food service business beloved for its commitment to the health of Northeast Ohio since 1981. Based in Greater Akron, OH with 2 retail locations and one commissary kitchen/bakery, we are committed to the health and well being of our community. Our combined 40,000 square feet of space have continued to offer a diverse array of healthy, whole, and natural products, food, groceries, and supplements for 45 years.

We are seeking a President to drive high performance in operations and prepare the company for its next phase of growth in order to fulfill its mission of promoting healthy, natural food and community well-being. This is a unique opportunity to combine strategic leadership, operational excellence, and culture management in an organization known for its quality and commitment to the health of the community. If you are a proven retail business leader, have a penchant for healthy foods, enthusiasm for small businesses, and a hunger for organizational growth and development, then this is the opportunity for you.

Key Responsibilities Include:

The President will set the company’s vision in collaboration with the owners and the Board of Directors, and with broad participation of the team; ensure financial sustainability; and lead a values-aligned, customer-centric culture inspired by the mission of promoting healthy, natural food and community well being. 

The President will oversee all aspects of the business, including strategy development, operational excellence, profitable sales growth, financial planning & performance, team development, and customer experience. 

Specifically, the President will: 

• Strengthen the core business. Address open issues within the current operation through a sound strategic discernment process. 
• Drive financial and operational excellence. Oversee financial and operational performance through disciplined budgeting, revenue growth, cost management, KPI development, accurate reporting, and compliance. Ensure effective retail and food service operations, strong peak-period execution, and a clean, safe, customer-focused environment.
• Develop and implement repeatable processes, systems, and operating disciplines that create a strong, reliable foundation for daily operations and long-term success. Design and implement strategic planning and annual business planning approaches. Align leaders and teams around clear priorities, shared goals, decision-making, and accountability, enabling the organization to operate with greater clarity, confidence, and a shared sense of purpose.
• Develop talent, leaders, and culture. Build next-level organizational capability by mentoring team members, ensuring effective performance management systems, investing in training and development, and fostering an inclusive, accountable, values-based culture that empowers people to do their best work and prepares the organization for its next phase.
• Lay the foundation for and lead the next stage of growth. Once the core business is operating with consistency, alignment, and discipline, develop and oversee the execution of a thoughtful, sustainable growth strategy, expanding revenue opportunities, partnerships, and market presence at the right time and pace.
• Strengthen brand, hospitality, and community impact. Champion exceptional hospitality; protect and maintain brand equity; preserve local authenticity; and ensure meaningful community relationships that enhance reputation, loyalty, and long-term engagement.
• Partner with owners to evolve governance and stewardship. Work closely with the owners to build and manage a high-functioning Board of Directors, thoughtfully leveraging the existing Board of Advisors. Strengthen governance and enterprise-level decision-making while supporting the development of informed, capable next-generation family owners and long-term stewardship of the business.

This role requires strategic vision, operational discipline, and a hands-on orientation to ensure the organization evolves, pivots, and grows while staying true to its heritage. The ideal candidate will thrive in a dynamic environment where family business nuances exist and cultural authenticity matters.

Specifically, the successful candidate will possess:

•     Proven executive leadership in multi-unit retail, grocery, and/or food service businesses, minimum of 10 years preferred.
•     Ability to lead the whole enterprise – strategy, operations, people, and culture – upholding the spirit of a community-rooted natural foods business. 
•     Ability to develop talent and builds effective teams.
•     Understanding of family business dynamics and ability to work effectively with family stakeholders.
•     Sound judgment in pacing change and prioritization.
•     Ability to build and manage work through systems and processes 
•     Financial acumen: budgeting, forecasting, KPIs, and P&L management.
•     Strategic acumen: analysis, planning, decision-making, alignment
•     A track record of driving results.
•     Experience in hospitality-focused businesses with direct customer interaction.
•     Bachelor’s degree or equivalent experience required; Master’s in relevant field desired.

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

We are looking for a Full-Time Market Kitchen Server for our Market Kitchen Deli. This position focuses on food prep, assembly, and service; and not food production. If you enjoy a customer service-based front facing position in a deli-style setting, then this is the role for you! 

Job Summary

Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving, suggestive selling and limited preparation (garnishing and plating) of hot and cold food. Stocks and replenishes Culinary retail area and maintains sanitation standards. Responsible customer service is a major component of this position.

Responsibilities

• Greets and serves customers promptly and courteously.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Maintains appropriate portion control and merchandising standards during service.
• Maintains post check out area.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Monitors customer buying trends and makes relevant recommendations to supervisor for product additions and deletions.
• Accurately inventories supplies daily and requisitions items needed to meet par levels.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks retail area, assists Cooks with display refrigerators and salad bar.
• Ensures all display foods are merchandised attractively as per standards. 
• Informs cooks in a timely manner when food quantities are low.
• Relays relevant comments from customers directly to supervisor.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Bailer
• Ovens/Steamers
• Meat/Cheese Slicer
• Bread Slicer
• Personal Computer
• Trash Compactor
• Knives
• Scale
• Wrapping equipment
• Ordering machine
• Coffee Maker
• Espresso Grinder

Education And Experience

• High school education or equivalent is required
• 1-2 years experience in food service industry is strongly preferred
• 1-2 years experience in a c-store food service role is preferred

Knowledge, Skills, Abilities

• Interpersonal skills
• Food Presentation skills
• Written & Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 40 lbs
• Reaching
• Telephone Usage
• Hearing (Auditory)
• Writing
• Lifting 40 lbs.
• Sight or peripheral Vision 
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing

Job Summary

Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving, suggestive selling and limited preparation (garnishing and plating) of hot and cold food. Stocks and replenishes Culinary retail area and maintains sanitation standards. Responsible customer service is a major component of this position.

Responsibilities

• Greets and serves customers promptly and courteously.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Maintains appropriate portion control and merchandising standards during service.
• Maintains post check out area.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Monitors customer buying trends and makes relevant recommendations to supervisor for product additions and deletions.
• Accurately inventories supplies daily and requisitions items needed to meet par levels.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks retail area, assists Cooks with display refrigerators and salad bar.
• Ensures all display foods are merchandised attractively as per standards. 
• Informs cooks in a timely manner when food quantities are low.
• Relays relevant comments from customers directly to supervisor.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Bailer
• Ovens/Steamers
• Meat/Cheese Slicer
• Bread Slicer
• Personal Computer
• Trash Compactor
• Knives
• Scale
• Wrapping equipment
• Ordering machine

Education And Experience (E = Essential D = Desired)

• High school education or equivalent
• 1-2 years experience in food service industry 

Knowledge, Skills, Abilities

• Interpersonal skills
• Food Presentation skills
• Written & Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 40 lbs
• Reaching
• Telephone Usage
• Hearing (Auditory)
• Writing
• Lifting 40 lbs.
• Sight or peripheral Vision 
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing

Job Summary

Orders, replenishes and merchandises grocery products. Monitors inventory control and replenishes product based upon company ordering standards. Ensures excellent customer service, ordering grocery products, and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. Must be able to perform duties of grocery associates in the department.

Responsibilities

• Replenishes products through proper buying procedures and maintains appropriate back stock levels
• Submit credits as needed for select vendors according to Grocery Team Leader
• Oversees customer special order procedure
• Controls waste and spoilage/shrink
• Supports grocery team leader in conducting inventories
• Ensures accuracy of in store pricing signs and tagging
• Ensure all invoices are coded properly and submitted to accounting in a timely manner
• Performs other duties as assigned

Working Conditions

Works in a non-smoking environment where there is not physical discomfort due to temperature, dust, noise, etc. Exposure to cold temperatures in cooler and prep room.

Equipment Operated

• Bailer
• Personal Computer
• Compactor
• U-Boat
• Box Cutter
• Price Gun
• Step Ladder
• Cordless Phone
• Corded Landline Phone
• Dock Plate
• Manual Pallet Jack
• Scanning Gun
• Receiving Door 

Education And Experience

• High school education or equivalent is required
• 3+ years’ grocery experience is required

Knowledge, Skills, Abilities

• Knowledge of grocery products
• Strong math skills
• Strong communication skills
• Computer skills
• Microsoft Office Suite including Microsoft Teams
• BR Data

Physical Requirements

• Bending
• Carrying 50 lbs.
• Grasping
• Hearing (Auditory)
• Operating Equipment
• Standing
• Reading
• Reaching    
• Sight or Peripheral Vision
• Communication (Verbal)
• Walking
• Lifting 50lbs.
• Telephone Usage
• Writing

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Provides excellent customer service and quality beverage products to our customers.  

Responsibilities

• Provides a warm and courteous greeting and farewell to all guests 
• Answers all phone calls promptly
• Prepares and serves alcoholic and non-alcoholic drinks.
• Keeps bar stocked and rotates products according to Café standards.
• Cleans and sanitizes customer seating areas 
• Greets customers at bar, assists with bar and/or menu selection, takes Customers’ orders, and uses suggestive selling techniques.
• Assists with carry-out orders. 
• Prepares ingredients to be used in products according to recipes and product standards.
• Receives and inspects incoming orders for quality, quantity and accuracy.  
• Maintains cleanliness, sanitation, and organization of the bar and surrounding area. 
• Responsible for handling financial transactions for bar, beverage, and guest purchases. Manages money accurately and processes payment efficiently       
• Ensures guest expectations are met or exceeded.
• Demonstrates proper knife handing skills and techniques. 
• Places weekly beer, wine, and liquor orders based on management instruction. 
• Complies with state regulations regarding alcohol service. 
• Performs other duties as assigned

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc. Off-site conditions vary by location.

Equipment Operated

• Juicer
• Espresso Machine
• Blenders 
• Knives 
• Cash Register
• Credit Card Terminal
• P. O. S. System
• Restaurant equipment
• Dishwashing machine      

Dimensions And Motivators

• Action Oriented
• Professional Conduct
• Verbal Communication
• Teamwork
• Patience
• Tolerance for Stress
• Attention to Detail
• Initiative
• Integrity & Trust
• Customer Service
• Listening
• Planning & Organizing

Education And Experience (E = Essential D = Desired)

• High school education or equivalent is required
• Working knowledge of alcoholic and non-alcoholic beverages is required
• Serve Safe Alcohol Certification is preferred (required for work and can be obtained during employment)

Knowledge, Skills, Abilities

• Interpersonal skills
• Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Prioritization skills
• Hearing (Auditory)
• Twist
• Work with little supervision
• Lifting 50 lbs.
• Sight or peripheral vision
• Grasping
• Operating Equipment
• Communication (Verbal) 
• Standing (up to 8 hours)

Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner. Expos food from Kitchen to dining room ensuring order accuracy and timely delivery. Maintains the dining areas ensuring a positive guest experience throughout the location.

Responsibilities

• Maintains, cleans, and sanitizes cafe area continually.
• Maintains restrooms and signs off on a restroom checklist hourly. 
• Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
• Clears tables quickly and quietly and takes dishes and glassware to dish area.
• Resets tables and stocks caddies.
• Ensures guest expectations are met or exceeded.
• Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
• Sets up and tears down stages for weekend and musical entertainment 
• Delivers food and drinks to tables making sure that order is accurate and complete. 
• Maintains and stocks the water station. 
• Pre-bus plates and glassware from all tables. 
• Maintains proper number system and flow within the dining area  
• Assists all guests depending on needs. 
• Performs other duties as assigned. 

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Vacuum Cleaner
• Liquid Cleansers

Education and Experience (E = Essential D = Desired)

• High school education or equivalent or current enrollment is required

Knowledge, Skills, Abilities

• Interpersonal skills
• Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Prioritization skills
• Hearing (Auditory)
• Twist
• Work with little supervision
• Lifting 50 lbs.
• Sight or peripheral vision 
• Grasping
• Operating Equipment
• Communication (Verbal) 
• Standing (up to 8 hours)

Job Summary

Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.  

Supervisory Responsibilities

• Customer Service Representatives
• Cashiers 
• Baggers

Responsibilities

• Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Delegates work assignments effectively.
• Maintains accurate department records to ensure documentation of activities is available. 
• Receives and manages incoming phone calls to the store.
• Assists customers with questions about our products, availability and location of them within the store.
• Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.  
• Manages background music in store to ensure appropriate genre and volume.
• Ensures front entrance areas and common public areas such as walk ways, vestibules, and rest rooms are maintained by appropriate personnel so they are clean, neat and safe. 
• Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
• Maintains proper internal controls for all customer financial transactions.  
• Responsible for the balancing and reconciliation of all Cashier tills.
• Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
• Works in conjunction with departments on special orders for customers.
• Works in conjunction with departments in replenishment and merchandising displays in Customer Service check stand area.
• Notifies Scanning Department of all scanning issues and concerns.
• Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements.
• Follows established protocol and guidelines for opening and closing cash registers each day.
• Notifies Supervisor, Store Director and/or Maintenance Associate of any equipment needing repair.
• Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
• Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director.
• Performs duties of Customer Service staff as required.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Personal Computer  
• Cash Register
• Credit Card Terminals
• Pricing Gun
• Telephone
• Adding machine 
• General Office 
• Equipment Safe

Education And Experience (E = Essential D = Desired)

• High school education or equivalent is required
• At least 2 years Front End experience is strongly preferred
• At least 2 years supervisory experience is strongly preferred

Knowledge, Skills, Abilities

• Demonstrated ability to plan, organize, direct and control
• Interpersonal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• Basic usage of Microsoft Office Suite including Outlook, Word, and Excel
• Excellent cash handling skills
• General knowledge of store products

Physical Requirements

• Bending
• Standing
• Communication (Verbal)
• Carrying 30 lbs.
• Reading
• Walking
• Hearing ( Auditory)
• Reaching
• Telephone Usage
• Lifting 30 lbs.
• Writing
• Grasping
• Operating Equipment
• Sight or Peripheral Vision

Job Summary

Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.  

Supervisory Responsibilities

• Customer Service Representatives
• Cashiers 
• Baggers

Responsibilities

• Promotes teamwork, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Delegates work assignments effectively.
• Maintains accurate department records to ensure documentation of activities is available. 
• Receives and manages incoming phone calls to the store.
• Assists customers with questions about our products, availability and location of them within the store.
• Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.  
• Manages background music in store to ensure appropriate genre and volume.
• Ensures front entrance areas and common public areas such as walkways, vestibules, and rest rooms are maintained by appropriate personnel, so they are clean, neat and safe. 
• Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
• Maintains proper internal controls for all customer financial transactions.  
• Responsible for the balancing and reconciliation of all Cashier tills.
• Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
• Works in conjunction with departments on special orders for customers.
• Works in conjunction with departments in replenishment and merchandising displays in Customer Service check stand area.
• Notifies Scanning Department of all scanning issues and concerns.
• Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements.
• Follows established protocol and guidelines for opening and closing cash registers each day.
• Notifies Supervisor, Store Director and/or Maintenance Associate of any equipment needing repair.
• Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
• Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director.
• Performs duties of Customer Service staff as required.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Personal Computer  
• Cash Register
• Credit Card Terminals
• Pricing Gun
• Telephone
• Adding machine 
• General Office 
• Equipment Safe

Education And Experience (E = Essential D = Desired)

• High school education or equivalent
• At least 2 years Front End experience.
• At least 2 years supervisory experience

Knowledge, Skills, Abilities

• Demonstrated ability to plan, organize, direct and control
• Interpersonal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• Basic usage of Microsoft Office Suite including Outlook, Word, and Excel
• Excellent cash handling skills
• General knowledge of store products

Physical Requirements

• Bending
• Standing
• Communication (Verbal)
• Carrying 30 lbs.
• Reading
• Walking
• Hearing (Auditory)
• Reaching
• Telephone Usage
• Lifting 30 lbs.
• Writing
• Grasping
• Operating Equipment
• Sight or Peripheral Vision

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

The Kitchen Manager provides hands-on leadership in the Café’s culinary operations, ensuring the consistent preparation and service of high-quality, natural meals that align with Mustard Seed Market’s mission to improve the health of our community. The Kitchen Manager is responsible for overseeing daily back-of-house operations, maintaining food safety and sanitation standards, controlling costs, and leading, mentoring, and developing the kitchen team in alignment with our core values of accountability, customer-centric service, and professional excellence.

Supervisory Responsibilities

• Line Cooks
• Dishwasher
• Kitchen Steward (indirect)

Essential Duties and Responsibilities

Leadership & Team Development

• Direct, supervise, and motivate a high-performing kitchen team including line cooks, and dish staff.
• Foster a respectful, inclusive, and collaborative kitchen environment that reflects our belief that people are our business.
• Promote teamwork and accountability by coaching, training, and mentoring all kitchen staff.
• Partner with Human Resources for recruitment, training, performance reviews, discipline, and terminations in accordance with policy.

Culinary Operations

• Maintain excellence in all areas of food production and preparation from scratch using natural, organic, and whole food ingredients.
• Ensure that food quality, taste, appearance, and portion standards are consistently met.
• Train staff in techniques such as safe food handling, allergen protocols, knife skills, cooking methods, and plating.
• Oversee kitchen scheduling and workflow to meet business needs and support efficient service.

Financial Management

• Develop, analyze, and manage kitchen budgets, food and labor costs, and inventory.
• Read and interpret profit and loss statements; implement corrective actions where needed to meet financial targets.
• Maintain food cost controls through effective purchasing, inventory management, waste reduction, and use of standardized recipes.
• Collaborate with Director of Culinary Services and Fresh Items Manager on menu costing, retail pricing, and financial planning.

Health, Safety, and Compliance

• Ensure compliance with OSHA regulations, local health codes, and company safety and sanitation policies.
• Lead training programs on food safety, chemical handling, equipment use, and safe lifting practices.
• Maintain clean and organized storage, prep, and cooking areas with accurate temperature controls and labeling.

Customer Experience & Business Development

• Support café growth and customer satisfaction by partnering with the front-of-house team to ensure seamless service.
• Collaborate with the Events Coordinator and Café General Manager on special events and banquets.
• Participate in menu development with an emphasis on customer purchasing patterns, trends, nutritional needs and dietary accommodations.

Cleanliness, Record Keeping, and Equipment Oversight

• Ensure all kitchen areas are cleaned and sanitized according to daily, weekly, and monthly schedules.
• Oversee and maintain accurate records including waste logs, temperature checklists, and cleaning schedules.
• Conduct routine inspections to ensure all cleanliness and sanitation standards are being met and documented.
• Maintain orderly storage of all ingredients, supplies, and equipment to maximize efficiency and food safety.
• Ensure timely maintenance and servicing of kitchen equipment; coordinate with maintenance teams or external vendors as needed.
• Train staff in procedures for reporting and tracking equipment issues to avoid service disruption.
• Implement and oversee systems to monitor organization, cleanliness, and operational readiness of all workstations.

Education and Experience

• High school diploma or equivalent (required)
• Culinary degree or post-secondary culinary training (preferred)
• Minimum of 5 years of culinary management experience with increasing responsibility
• Proven experience in natural and organic food service (preferred)

Knowledge, Skills, and Abilities

• Ability to manage and lead diverse teams in a fast-paced kitchen environment
• Strong knowledge of food sanitation, OSHA, and health regulations
• Proficiency with Microsoft Office Suite, inventory and ordering systems, and basic kitchen technology
• Excellent communication, organizational, and problem-solving skills
• Financial literacy, including P&L analysis and budget planning

Physical Requirements

• Ability to lift up to 50 pounds and stand for long periods
• Reaching, bending, grasping, walking, reading, writing, and verbal communication
• Use of commercial kitchen equipment including slicers, ovens, fryers, knives, and mixers

Working Conditions

Operates in a commercial kitchen and retail café setting. Non-smoking environment with exposure to noise, heat, and cooking equipment.

Core Values Alignment

• Focus on Today: Delivers consistent day-to-day operations and adapts in real-time.
• Customer-Centric Service: Puts customer experience at the forefront of culinary decision-making.
• Be Accountable: Owns outcomes and leads by example.
• People Are Our Business: Builds strong, empowered teams.
• Live by Our Golden Standards: Upholds professionalism and excellence in every task.

Job Summary

Prepares, cooks, garnishes, and plates products served in the Café. Responsible for maintaining sanitary kitchen workstation. 

Responsibilities

• Complies with all portion sizes, quality, ingredient standards, department rules, policies and procedures.
• Follows recipe specifications to prepare menu items in accordance with pre-determined costs.
• Prepares items for cooking by peeling, paring, coring, portioning, washing, sectioning, zesting, cutting, or scoring.
• Cooks all food items by braising, poaching, simmering, boiling, frying, baking, roasting, stir-frying, blanching, or broiling.
• Covers, dates and neatly stores and rotates all products.
• Requisitions items needed to produce food choices, notifies stewards as ordering needs occur.
• Maintains sanitary work station.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated    

• Ovens
• Slicer
• Knives
• Professional kitchen equipment

Education And Experience

• High school education or equivalent is required
• Degree from a post-secondary culinary arts training program is preferred
• Previous Line Cook experience is preferred

Knowledge, Skills, Abilities

• Interpersonal skills
• Written & Verbal skills

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Telephone Usage
• Hearing (Auditory)
• Writing
• Lifting 50 lbs.
• Sight or peripheral Vision 
• Grasping
• Operating Equipment
• Communication (Verbal) 
• Standing