Job Summary

Washes and stores all pots, pans, and utensils in the proper manner, maintains area floors, walls and equipment.

Supervisory Responsibilities

None

Responsibilities

• Operates dishwashing machine, making sure it is in proper working condition and reports dishwashing machine problems to the appropriate supervisor.
• Scrapes all pans and pre-washes before putting into washing machine. When washing is completed, empties tank, cleans inside and out with soapy water.
• Washes pots by hand using prescribed amounts of soap and disinfectant. Ensures all food, grease, and residue is removed. Changes water as needed for best results.
• Air-dries all items before storing. Stores in neat fashion and rotates stock so all items are used regularly.
• Maintains pot and pan storage area including surrounding floors and walls.
• Maintains a sanitary work station. 
• Helps keep kitchen area clean and helps keep trash off the floor.
• Sweeps, washes or mops entire Market Kitchen floor as directed and before end of shift.
• Removes all trash to appropriate areas.
• Performs other duties as assigned. 

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent or current enrollment

Job Summary

Prepares items for cooking, cooks, garnishes, and plates products served in the Highland Square Store. Responsible for maintaining sanitary kitchen work station. 

Supervisory Responsibilities

None

Responsibilities

• Complies with all portion sizes, quality, ingredient standards, department rules, policies and procedures.
• Follows recipe specifications to prepare menu items in accordance with pre-determined costs.
• Prepares items for cooking by peeling, paring, coring, portioning, washing, sectioning, zesting, cutting, or scoring.
• Covers, dates and neatly stores and rotates all products.
• Requisitions items needed to produce food choices, notifies Kitchen steward as ordering needs occur.
• Maintains sanitary work station.
• Performs other duties as assigned.

Equipment Operated

• Ovens
• Slicer
• Knives
• Professional kitchen equipment

Education And Experience (E = Essential D = Desired)

• High school education or equivalent
• Previous experience in food service industry
• Knife skills

Job Summary

Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving, suggestive selling and limited preparation (garnishing and plating) of hot and cold food. Stocks and replenishes Culinary retail area and maintains sanitation standards. Responsible customer service is a major component of this position.

Responsibilities

• Greets and serves customers promptly and courteously.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Maintains appropriate portion control and merchandising standards during service.
• Maintains post check out area.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Monitors customer buying trends and makes relevant recommendations to supervisor for product additions and deletions.
• Accurately inventories supplies daily and requisitions items needed to meet par levels.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks retail area, assists Cooks with display refrigerators and salad bar.
• Ensures all display foods are merchandised attractively as per standards. 
• Informs cooks in a timely manner when food quantities are low.
• Relays relevant comments from customers directly to supervisor.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• High school education or equivalent
• 1-2 years experience in food service industry 

Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner.

Responsibilities

• Maintains, cleans, and sanitizes cafe area continually.
• Maintains restrooms and signs off on a restroom checklist hourly.
• Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
• Clears tables quickly and quietly and takes dishes and glassware to dish area.
• Resets tables and stocks caddies.
• Ensures guest expectations are met or exceeded.
• Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
• Sets up and tears down stages for weekend and musical entertainment
• Delivers food and drinks to tables making sure that order is accurate and complete.
• Maintains and stocks the water station.
• Pre-bus plates and glassware from all tables.
• Maintains proper number system and flow within the dining area
• Assists all guests depending on needs.
• Performs other duties as assigned.

Education and Experience (E = Essential D = Desired)

• (E) High school education or equivalent or current enrollment

Job Summary

Cuts and prepares meat products as prescribed by company standards to stimulate the growth of the business while meeting customer requirements, ensuring excellent customer service, maximizing profits and minimizing shrink. 

Responsibilities

• Adheres to all local, state and federal health and civil code regulations.
• Follows approved procedures for receiving, weighing, and breaking down meat products.
• Prices and displays products in cases as directed by Team Leader or First Cutter.
• Reports customer feedback to identify areas needing improvement.
• Provides customers with prompt and courteous service or assistance.
• Assists in wrapping and labeling product as required.
• Assists in receiving and unloading products; verifies items listed on vendor invoices are all delivered; checks products for quality, count, weight, and condition.
• Stocks display cases and ensures proper rotation of products, takes finished products to refrigerated storage or shelf areas, maintains organized cooler.
• Handles damaged and spoiled products according to company policy and assists in controlling shrink.
• Performs other duties as assigned

Education And Experience (E = Essential D = Desired)

(E) High school education or equivalent

(E) 2-5 years experience in meat operations

(E) 2 years in a retail environment

Job Summary 

Under the direction of the Marketing Team Leader, generates ideas, plans and implements marketing initiatives and elements for the company to include, but not limited to, in-store signage, promotions, community outreach, and digital communications (i.e., email, digital signage, website, etc.)  Responsible for donation management and external event preparation and implementation.  As part of the Marketing Team, produces graphic art and visual materials for promotions, advertisements, and informative and instructional material through a variety of media outlets.

Responsibilities

• Develops and implements company/brand marketing plans in conjunction with Marketing Team Leader.
• Ensures completion of marketing communications for the company including monthly and weekly emails, ads, internal communications, promotional programs, community activities, etc.
• Boosts loyalty to our brands, leveraging data analytics. 
• Ensure deadlines are met with design and preparation of all types of printed and digital material.
• Responsible for ensuring online ordering platform(s) are maintained with current photos and accurate product descriptions (ie, Homesome, Spot-on, e-commerce, etc)
• Tracks and reports on marketing initiatives.
• Coordinates between Marketing Department, Scanning Department and Team Leaders to secure elements and information needed for marketing activities (emails, coupon codes, UPC lists, etc).
• Receives quotes on projects, places orders and is responsible for project completion.  Makes sure projects remain on budget. 
• Serves as program owner for community-based and external events. Primary liaison with community partners during planning and execution of events. Ensures that prepared printed promotional materials, products needed, etc. for special events are ordered, accounted for, organized and completed. Serves as on-site leader at events with support from marketing team and other department staff as needed.. 
• Ensures prompt responses, fulfillment, tracking and reporting of approved donation requests.
• Performs other duties as assigned.s graphic design software to produce graphic art and visual materials for sales floor, promotions, advertisements, and informative and instructional material through a variety of media outlets. Under the direction of Marketing Team Leader and Senior Management, produces monthly newsletter, ads, customer e-mails, press releases, and employee newsletter.  

Education And Experience (E = Essential D = Desired)

•  E) 2-3 years of related experience in marketing, community outreach and communications.
• (E) Degree in marketing or communications or equivalent combination of education and experience
• (E) Understanding of and ability to apply retail marketing concepts, including but not limited to, product promotion, public relations, cross merchandising, community partnership development and execution.
• (D)  Advanced knowledge and proficient use of Adobe Creative Suite.
• (D)  Proficient in data analytics related to various marketing initiatives (e-mail, social media, Google Analytics, performance marketing initiatives, etc.) 

Job Summary

Uses graphic design software to produce graphic art and visual materials for sales floor, promotions, advertisements, and informative and instructional material through a variety of media outlets. Under the direction of Marketing Team Leader and Senior Management, produces monthly newsletter, ads, customer e-mails, press releases, and employee newsletter.  

Responsibilities

• Works from rough copy and prepares materials for reproduction through the use of desktop publishing systems, multiple software programs and web design software.
• Designs and maintains company’s web site.
• Works with design, copy fitting, layout, paste-up, and color separation in the preparation of all types of printed material.
• Designs print and digital ad campaigns and assimilates them to in-store signage and social media formats.
• Works collaboratively with Scanning Department on developing monthly newsletter and store signs.  
• Does data entry for contests, fairs, special events and maintains customer email list.
• Copies and stocks existing brochures.
• Meets deadlines and maintains calendar to facilitate punctuality.       
• Prepares printed promotional materials and sets up for special events.
• Participates in maintaining and revising Bistro and Café menus.
• Proof reading and editing of materials produced.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High School or equivalent
• (E) Degree in Graphic Design or related field or equivalent combination of education and experience
• (E) 1-3 years of related experience performing responsible layout work requiring the operation of a desktop publishing system and associated software. Web design experience including Dreamweaver, HTML, CSS, Flash, and Java Script. Photography and PHP and Wordpress experience a plus. 

Job Summary

Provides leadership in the Bakery by directing and managing the associates and activities of the department. Responsible for production of all baked goods in the Bakery. Ensures excellent customer service and implements merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits.

Supervisory Responsibilities

Supervises Bakery Supervisor and Bakers

Responsibilities

• Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Schedules associates in accordance with labor budget and delegates work assignments effectively.
• Ensures department has adequate staffing levels during all hours of operation.
• Works in conjunction with Human Resources Department in the hiring, terminating and disciplining of associates.
• Maintains accurate department records to ensure documentation of activities is available.  
• Works with Kitchen Steward on all purchasing decisions and related activities.
• Manages inventories and orders products to meet customer requirements, maximize gross profit and minimize shrink.  
• In conjunction with Director of Culinary Services and Store Director, is responsible for recipe development with an emphasis on nutritional and special dietary needs. 
• Responsible for continuously monitoring recipe costs to ensure proper retail pricing.
• Responsible for selection, variety and location of products in retail food cases and displays.
• Responsible for merchandising displays and all products effectively to maximize sales.
• Ensures proper shelf tags and sign discipline occur.
• Ensures proper labeling and ingredient discipline are maintained.
• Notifies Assistant Store Director and/or Maintenance Associate of any equipment needing repair.
• Maintains good relations with vendor contacts.
• Works in conjunction with Director of Culinary Services, Senior Management, and Kitchen Steward in determining appropriate pricing of products.
• Maintains a safe and clean environment to ensure proper sanitation, health code and OSHA regulations and requirements are met.
• Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues along with Store Director, Director of Culinary Services. 
• Performs duties of Bakery staff as required.
• Performs other duties as assigned. 

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (D) Culinary Degree desirable
• (E) Minimum of 5 years of experience in Bakery field
• (E) Minimum of 7 years of supervisory experience

Knowledge, Skills, Abilities

• Ability to read a profit and loss statement
• Demonstrated ability to plan, direct, organize and control
• Interpersonal skills
• Written & Verbal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• Basic usage of Microsoft Office Suite including Outlook, Word, and Excel

Physical Requirements

Job Summary

Provides excellent customer service, maintains pricing, stocking, and rotation of merchandise in the produce area, performs point-of-sale and receiving functions.   

Responsibilities

• Provides customers with prompt and courteous service or assistance.
• Assists in receiving and unloading merchandise; verifies items listed on vendor invoices are all delivered; checks products for quality, count, and condition.
• Stocks display cases and ensures proper rotation of products, takes finished products to refrigerated storage or shelf areas, maintains organized cooler.
• Follow procedures for receiving, code dating, trimming, juicing (Montrose), storing, price marking and restocking products to ensure quality protection, accuracy and product rotation.
• Knows various aspects of all produce including taste, preparation, or use and price differences between similar classes of products.
• Inform management of pricing problem areas or discrepancies.
• Assists in ordering and maintaining inventory control.
• Handles damaged products according to company policy and assists in controlling the level of damaged goods.
• Maintains a safe and clean environment.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (E) 2 years experience in retail environment
• (D) 2 years experience in produce operations preferred

Knowledge, Skills, Abilities

• Verbal skills
• Ability to work with minimum supervision
• Interpersonal skills

Physical RequirementsBending

Job Summary

Stocks, replenishes and rotates merchandise on retail sales floor in accordance with standard operating procedures for the Grocery Department. Provides excellent customer service. Maintains a safe and clean environment throughout the store.  

Responsibilities

• Stocks shelves and displays, and keeps them clean, full and properly rotated at all times; creates displays as necessary.
• Keeps aisles clean and clear from slip and trip hazards.
• Takes inventory of shelf quantities and pulls from back stock to replenish products on shelves as necessary.
• Assists customers in locating products and answers their questions about products.
• Bags groceries at Customer Service Department during busy times as requested by management.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school degree or equivalent or current enrollment in school.
• (D) 2 years retail experience.

Job Summary

Provides leadership in the kitchen by directing and managing the back of the house Cafe production and catering functions. Ensures a safe and sanitary work environment for all associates. Specific duties involve food preparation, establishing quality standards, and training of associates in cooking methods, presentation techniques, portion control, and retention of nutrients. Plans and costs menus. 

Supervisory Responsibilities

• Lead Line Cook
• Line Cooks
• Dishwashers

Responsibilities 

• Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Schedules associates according to labor budget and delegates work assignments effectively.
• Ensures department has adequate staffing levels during all hours of operation.
• Works in conjunction with Human Resources Department in the hiring, terminating and disciplining of associates.
• Trains kitchen personnel in food production principles and practices. Establishes quality standards for all menu items and food production practices.
• Plans and costs all menu items. Establishes portion size and standards of service for all menu items.
• Schedules associates in accordance with labor budget.
• Controls food cost by establishing purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes, and waste control procedures.
• Trains kitchen personnel in safe operating procedures of all equipment, utensils, and machinery. Provides safety training in lifting, carrying, chemical and hazardous material control.
• Trains kitchen personnel in sanitation practices and establishes cleaning schedules, stock rotation schedules, refrigeration temperature control points and other sanitary controls.
• Trains kitchen personnel to prepare all food while retaining the maximum amount of desirable nutrients.
• Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
• Performs duties of Kitchen staff as required.
• Performs other duties as assigned. 

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (D) Degree from a post secondary culinary arts training program
• (E) At least 5 years of experience as Sous Chef

Job Summary

Assists with coordinating food and bar service activities for Restaurant and Banquet Facilities. Supervises/Oversees Front of the House areas during designated shifts. Provides leadership in the Restaurant/Cafe by directing and managing the associates and activities of the Cafe. Ensures excellent customer service. Implements initiatives to stimulate the growth of the business and maximize profits.

Responsibilities

• Promotes and Supervises team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Maintains accurate department records to ensure documentation of activities is available.  
• Notifies Café Management and/or Maintenance Associate of any equipment needing repair.
• Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
• Ensures food and service meets quality and timeliness standards.
• Assists Manager(s) responsible for all banquets from beginning to end (includes meeting with customers, menu development, pricing, room set up, and staffing the event).
• Assists in overseeing cleaning and maintenance of equipment and facilities.
• Assists in investigating and resolving food quality and service issues. Issues relating to food poisoning claims are handled in conjunction with Store leadership.  
• Assists in maintaining internal controls for all financial transactions.
• Communicates customer feedback and Associates’ concerns to Café Management.
• Ensures proper tip compliance is maintained.
• Maintains ambient music.
• Performs duties of Café staff as required.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (E) 2 years of hospitality training or experience
• (E) Minimum of 3 years of supervisory experience

Job Summary

Prepares, cooks, garnishes, and plates products served in the Café. Responsible for maintaining sanitary kitchen work station. 

Responsibilities

• Complies with all portion sizes, quality, ingredient standards, department rules, policies and procedures.
• Follows recipe specifications to prepare menu items in accordance with pre-determined costs.
• Prepares items for cooking by peeling, paring, coring, portioning, washing, sectioning, zesting, cutting, or scoring.
• Cooks all food items by braising, poaching, simmering, boiling, frying, baking, roasting, stir-frying, blanching, or broiling.
• Covers, dates and neatly stores and rotates all products.
• Requisitions items needed to produce food choices, notifies stewards as ordering needs occur.
• Maintains sanitary work station.
• Performs other duties as assigned. 

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (D) Degree from a post secondary culinary arts training program
• (D) Previous Line Cook experience

Mustard Seed Market and Cafe provides incremental increases when associates show proficiency and availability to work various stations throughout the kitchen as verified by management.