Job Summary

Provides excellent customer service, maintains pricing, stocking, and rotation of merchandise in the produce area, performs point-of-sale and receiving functions.   

Supervisory Responsibilities

None

Responsibilities

• Provides customers with prompt and courteous service or assistance.
• Assists in receiving and unloading merchandise; verifies items listed on vendor invoices are all delivered; checks products for quality, count, and condition.
• Stocks display cases and ensures proper rotation of products, takes finished products to refrigerated storage or shelf areas, maintains organized cooler.
• Follow procedures for receiving, code dating, trimming, juicing (Montrose), storing, price marking and restocking products to ensure quality protection, accuracy and product rotation.
• Knows various aspects of all produce including taste, preparation, or use and price differences between similar classes of products.
• Inform management of pricing problem areas or discrepancies.
• Assists in ordering and maintaining inventory control.
• Handles damaged products according to company policy and assists in controlling the level of damaged goods.
• Maintains a safe and clean environment.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (E) 2 years experience in retail environment
• (D) 2 years experience in produce operations preferred

Job Summary

The Market Kitchen Supervisor plays a key leadership role in the Market Kitchen, overseeing day-to-day operations of the prep team. This position is responsible for supervising and developing Prep Cooks, ensuring exceptional product quality, presentation, and outstanding customer service. The Supervisor fosters a culture of hospitality and holds team members to high standards of customer engagement—ensuring each guest feels welcomed, heard, and cared for. In line with our mission to improve the health of our community, this role upholds Mustard Seed Market's commitment to delivering fresh, high-quality, natural and organic foods with integrity, professionalism, and warmth.

Supervisory Responsibilities

- Market Kitchen Prep Cooks

Key Responsibilities

• Provide daily leadership and supervision of Prep Cooks to ensure quality food preparation and excellent guest service.
• Model and coach personalized customer service; hold Prep Cooks accountable for greeting guests, answering questions, and engaging respectfully and warmly with customers.
• Foster a guest-first culture where every team member prioritizes service and positive customer interactions.
• Train and mentor Prep Cooks in food handling, prep techniques, service standards, equipment operation, safety, and sanitation protocols.
• Monitor compliance with recipes, portion control, and ingredient quality.
• Maintain production logs and ensure proper food labeling, dating, storage, and rotation practices.
• Partner with the Culinary Team Leader to implement efficient prep systems that optimize team output and reduce waste.
• Assist in receiving and inspecting deliveries to uphold quality and freshness standards.
• Ensure prep and service areas remain clean, organized, and in compliance with health and safety regulations.
• Communicate with leadership and cross-functional teams to support coordinated Market Kitchen and Café operations.
• Take the lead in the absence of the Culinary Team Leader, ensuring continued excellence in both production and service.
• Uphold all company policies, safety procedures, and customer service standards through team coaching and example.
• Perform other duties as assigned.

Education & Experience

• (E) High school diploma or equivalent
• (E) 2+ years of food prep or culinary experience
• (D) 1+ years of experience in a supervisory role within a kitchen setting
• (D) Food Safety or ServSafe certification preferred

Knowledge, Skills, Abilities

• Demonstrated ability to lead by example and motivate a team
• Knowledge of food safety, sanitation, and service best practices
• Strong knife skills and experience with commercial kitchen equipment
• Exceptional interpersonal and communication skills with a customer-focused mindset
• Organizational skills to manage prep flow, service pacing, and team performance
• Basic tech skills for email, digital logs, and inventory tools

Physical Requirements

• Lift and carry up to 50 lbs
• Prolonged standing, walking, bending, and reaching during shifts
• Regular use of commercial kitchen equipment and tools

Working Conditions

Fast-paced, non-smoking food service environment with typical exposure to kitchen activity and equipment

Core Values Alignment

• Focus on Today: Leads by example with a hands-on, present approach to daily tasks and team support.
• Customer Centric Service: Upholds our mission by providing fresh, health-focused Market Kitchen offerings. Delivers memorable experiences through warm, attentive, and personalized service. Inspires the team to exceed expectations and build lasting guest relationships.
• Be Accountable: Holds self and team to high standards in food safety, customer engagement, and operational performance.
• People Are Our Business: Builds trust and respect among team members; prioritizes mentorship and development.
• Live by Our Golden Standards: Ensures consistency in quality, presentation, and service, aligned with Mustard Seed’s commitment to excellence.

Job Summary

Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information. Operates a cash register and check stand to provide excellent customer service with the most accurate and efficient checkout service possible.

Supervisory Responsibilities

None

Responsibilities

• Provides prompt and courteous customer service.
• Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering.
• Resolves customer concerns using sound judgment.
• Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift.
• Uses electronic scanner to record prices.
• Is knowledgeable of produce merchandise carried in the store.
• Processes payments and other various discount transactions at point of sale, and redeems discount and promotional coupons.
• Bags merchandise.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (E) One to three months customer service experience
• (D) Previous Cashier experience preferred.

Job Summary

Provides excellent customer service and assistance at the check stand; provides carry out service of customers’ purchases.

Supervisory Responsibilities

None

Responsibilities

• Provides excellent customer service.
• Bags customer purchases, carries them out and loads them into vehicle.
• Performs price checks.
• Sorts and returns items to normal shelf location with priority given to refrigerated and perishable items.
• Collects shopping carts from parking lot.
• Maintains a safe and clean environment.
• Ensures front entrance areas and common public areas such as walkways and vestibules are clean, dry and safe.
• Replenishes supplies such as bags and trash liners at check stand
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent or current enrollment 
• (D) Prior experience as Bagger

Job Summary

As a Line Cook at Mustard Seed Market, you help make fresh, healthy food every day. You cook meals using natural and organic ingredients and follow recipes. You work with a team to make sure food tastes great, looks good, and is safe to eat. You help support our mission to bring healthy food to our community. 

Responsibilities

• Cook food using simple and safe methods like baking, grilling, or boiling.
   
• Follow recipes and portion sizes so each dish is the same.
   
• Keep your work area clean and organized at all times.
   
• Label and store food the right way.
   
• Help keep track of supplies and let your leader know when things run low.
   
• Work well with other cooks and kitchen staff.
   
• Keep food safe by following health rules.
   
• Take care of kitchen tools and equipment.
   
• Help out with other kitchen tasks when needed.

Education And Experience 

• High school diploma or equivalent (Required)
   
• Previous experience in a scratch kitchen (Preferred)
   
• ServSafe Certification or willingness to obtain within first 90 days.

Job Summary

Stocks, replenishes and rotates merchandise on retail sales floor in accordance with standard operating procedures for the Grocery Department. Provides excellent customer service. Maintains a safe and clean environment throughout the store.

Responsibilities

• Stocks shelves and displays, and keeps them clean, full and properly rotated at all times; creates displays as necessary.
• Keeps aisles clean and clear from slip and trip hazards.
• Takes inventory of shelf quantities and pulls from back stock to replenish products on shelves as necessary.
• Assists customers in locating products and answers their questions about products.
• Bags groceries at Customer Service Department during busy times as requested by management.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school degree or equivalent or current enrollment in school.
• (D) 2 years retail experience.

Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner.

Responsibilities

• Maintains, cleans, and sanitizes cafe area continually.
• Maintains restrooms and signs off on a restroom checklist hourly.
• Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
• Clears tables quickly and quietly and takes dishes and glassware to dish area.
• Resets tables and stocks caddies.
• Ensures guest expectations are met or exceeded.
• Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
• Sets up and tears down stages for weekend and musical entertainment
• Delivers food and drinks to tables making sure that order is accurate and complete.
• Maintains and stocks the water station.
• Pre-bus plates and glassware from all tables.
• Maintains proper number system and flow within the dining area
• Assists all guests depending on needs.
• Performs other duties as assigned.

Education and Experience (E = Essential D = Desired)

• (E) High school education or equivalent or current enrollment

Job Summary

Washes and stores all pots, pans, and utensils in the proper manner, maintains area floors, walls and equipment.

Supervisory Responsibilities

None

Responsibilities

• Operates dishwashing machine, making sure it is in proper working condition and reports dishwashing machine problems to the appropriate supervisor.
• Scrapes all pans and pre-washes before putting into washing machine. When washing is completed, empties tank, cleans inside and out with soapy water.
• Washes pots by hand using prescribed amounts of soap and disinfectant. Ensures all food, grease, and residue is removed. Changes water as needed for best results.
• Air-dries all items before storing. Stores in neat fashion and rotates stock so all items are used regularly.
• Maintains pot and pan storage area including surrounding floors and walls.
• Maintains a sanitary work station.
• Helps keep kitchen area clean and helps keep trash off the floor.
• Sweeps, washes or mops entire Market Kitchen floor as directed and before end of shift.
• Removes all trash to appropriate areas.
• Performs other duties as assigned.

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent or current enrollment