All associates: • Wages that are equal to or better than our competitors. • Up to 25% Discount, some exclusions apply • Closed on all Major Holidays • Birthday and Anniversary Gift Certificates • Associate Recognition • Paid bereavement leave • Employee Assistance Program to assist with child care, elder care, legal consultations and financial planning
Full time employees are eligible for: • Medical • Dental • Life • Paid Time Off • 401(k) with company match
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Prepares items for cooking, cooks, garnishes, and plates products served in the Highland Square Store. Responsible for maintaining sanitary kitchen work station.
Responsibilities
Complies with all portion sizes, quality, ingredient standards, department rules, policies and procedures.
Follows recipe specifications to prepare menu items in accordance with pre-determined costs.
Prepares items for cooking by peeling, paring, coring, portioning, washing, sectioning, zesting, cutting, or scoring.
Covers, dates and neatly stores and rotates all products.
Requisitions items needed to produce food choices, notifies Kitchen steward as ordering needs occur.
Provides excellent customer service, maintains pricing, stocking, and rotation of merchandise in the produce area, performs point-of-sale and receiving functions.
Responsibilities
Provides customers with prompt and courteous service or assistance.
Assists in receiving and unloading merchandise; verifies items listed on vendor invoices are all delivered; checks products for quality, count, and condition.
Stocks display cases and ensures proper rotation of products, takes finished products to refrigerated storage or shelf areas, maintains organized cooler.
Follow procedures for receiving, code dating, trimming, juicing (Montrose), storing, price marking and restocking products to ensure quality protection, accuracy and product rotation.
Knows various aspects of all produce including taste, preparation, or use and price differences between similar classes of products.
Inform management of pricing problem areas or discrepancies.
Assists in ordering and maintaining inventory control.
Handles damaged products according to company policy and assists in controlling the level of damaged goods.
Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.
Supervisory Responsibilities
Customer Service Representatives
Cashiers
Baggers
Responsibilities
Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
Delegates work assignments effectively.
Maintains accurate department records to ensure documentation of activities is available.
Receives and manages incoming phone calls to the store.
Assists customers with questions about our products, availability and location of them within the store.
Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.
Manages background music in store to ensure appropriate genre and volume.
Ensures front entrance areas and common public areas such as walk ways, vestibules, and rest rooms are maintained by appropriate personnel so they are clean, neat and safe.
Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
Maintains proper internal controls for all customer financial transactions.
Responsible for the balancing and reconciliation of all Cashier tills.
Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
Works in conjunction with departments on special orders for customers.
Works in conjunction with departments in replenishment and merchandising displays in Customer Service check stand area.
Notifies Scanning Department of all scanning issues and concerns.
Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements.
Follows established protocol and guidelines for opening and closing cash registers each day.
Notifies Supervisor, Store Director and/or Maintenance Associate of any equipment needing repair.
Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director.
Performs duties of Customer Service staff as required.
Washes and stores all pots, pans, and utensils in the proper manner, maintains area floors, walls and equipment.
Responsibilities
Operates dishwashing machine, making sure it is in proper working condition and reports dishwashing machine problems to the appropriate supervisor.
Scrapes all pans and pre-washes before putting into washing machine. When washing is completed, empties tank, cleans inside and out with soapy water.
Washes pots by hand using prescribed amounts of soap and disinfectant. Ensures all food, grease, and residue is removed. Changes water as needed for best results.
Air-dries all items before storing. Stores in neat fashion and rotates stock so all items are used regularly.
Maintains pot and pan storage area including surrounding floors and walls.
Maintains a sanitary work station.
Helps keep kitchen area clean and helps keep trash off the floor.
Sweeps, washes or mops entire Market Kitchen floor as directed and before end of shift.
As a dishwasher at Mustard Seed Market and Cafe, you will play a vital role in maintaining the cleanliness and organization of our kitchen and dining areas. Your primary responsibilities will include:
Dishwashing: Operating commercial dishwashing equipment to efficiently clean and sanitize dishes, glassware, utensils, and cooking equipment. Ensuring that all items are thoroughly cleaned and ready for use by kitchen and service staff.
Handwashing: Hand washing dishes, pots, and pans as needed, paying close attention to stubborn food residues and grease to ensure thorough cleaning.
Sorting and Storing: Sorting and organizing clean dishes, utensils, and equipment in designated storage areas according to type and use. Ensuring that items are stored safely and are easily accessible for kitchen staff.
Cleaning: Assisting with general cleaning tasks in the kitchen and dishwashing area, including wiping down countertops, sweeping and mopping floors, and emptying trash bins to maintain a sanitary and orderly work environment.
Support: Supporting kitchen staff with various tasks as needed, such as food preparation, stocking supplies, and maintaining cleanliness in food preparation areas.
Compliance: Adhering to all health and safety regulations and Mustard Seed Market and Cafe's sanitation procedures. Following proper handling of chemicals and cleaning agents to prevent cross-contamination and ensure a hygienic work environment.
Communication: Effectively communicating with kitchen staff and management regarding inventory levels, equipment maintenance issues, and any concerns related to cleanliness and sanitation.
Efficiency: Working efficiently to keep up with the pace of the kitchen during peak hours, ensuring a steady supply of clean dishes and utensils for food preparation and service.
Full time Food Runner position in our open seating Cafe, shared tip pool, high volume, large capacity Cafe in Highland Square. Nights/weekends required.
Assists with coordinating food and bar service activities for Restaurant and Banquet Facilities. Oversees Front of the House areas during designated shifts. Provides leadership in the Cafe by directing and managing the associates and activities of the Cafe. Ensures excellent customer service. Implements initiatives to stimulate the growth of the business and maximize profits.
Supervisory Responsibilities
Lead Line Cook
Food Runner
Bartender
Cashier
Dishwasher
Responsibilities
Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
Maintains accurate department records to ensure documentation of activities is available.
Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
Ensures food and service meets quality and timeliness standards.
Assists Manager(s) responsible for all banquets from beginning to end (includes meeting with customers, menu development, pricing, room set up, and staffing the event).
Assists in overseeing cleaning and maintenance of equipment and facilities.
Assists in investigating and resolving food quality and service issues. Issues relating to food poisoning claims are handled in conjunction with Store leadership.
Assists in maintaining internal controls for all financial transactions.
Prepares items for cooking, cooks, garnishes, and plates products served in store and as part of catering operations. Responsible for maintaining sanitary kitchen work station.
Responsibilities
Complies with all portion sizes, quality, ingredient standards, department rules, policies and procedures.
Follows recipe specifications to prepare menu items in accordance with pre-determined costs.
Prepares items for cooking by peeling, paring, coring, portioning, washing, sectioning, zesting, cutting, or scoring.
Covers, dates and neatly stores and rotates all products.
Requisitions items needed to produce food choices, notifies Kitchen steward as ordering needs occur.
Stocks, replenishes and rotates merchandise on retail sales floor in accordance with standard operating procedures for the Grocery Department. Provides excellent customer service. Maintains a safe and clean environment throughout the store.
Supervisory Responsibilities
None
Responsibilities
Stocks shelves and displays, and keeps them clean, full and properly rotated at all times; creates displays as necessary.
Keeps aisles clean and clear from slip and trip hazards.
Takes inventory of shelf quantities and pulls from back stock to replenish products on shelves as necessary.
Assists customers in locating products and answers their questions about products.
Bags groceries at Customer Service Department during busy times as requested by management.
Performs other duties as assigned.
Working Conditions
Works in a non-smoking store environment where there is not physical discomfort due to temperature, dust, noise, etc.
The Store Support Associate is a versatile team member who provides support across multiple departments within the store. This role involves a variety of tasks, including customer service, inventory management, and merchandising, tailored to the needs of different departments. The Store Support Associate ensures smooth operations and enhances the customer experience by filling in wherever needed.
This Full Time position, located at our Highland Square location (zip code 44303), supports the Market Kitchen Deli Team Leader in the daily operations of the Market Kitchen Deli. We feature a deli case with a variety of main dish, side dish, and salad options as well as rotisserie chicken, a full Salad Bar, a grab 'n go refrigerated section and a self service Bakery case.
We are looking for a team member with strong brand representation, a teamwork oriented approach to the job and an individual whom derives satisfaction from excellence in service and in product management.
Skills and previous work experience in the following areas are needed: :
1. Previous food service job experience
2. Customer Service skills
3. Leadership/supervisory job experience
4. Knowledge and practice of Food Safety and Sanitation protocols
5. Open Scheduling availability (this position is a 5 day a week position)
starts at 16.00 per hour
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