Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner.

Supervisory Responsibilities

None

Responsibilities

• Maintains, cleans, and sanitizes cafe area continually.
• Maintains restrooms and signs off on a restroom checklist hourly. 
• Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
• Clears tables quickly and quietly and takes dishes and glassware to dish area.
• Resets tables and stocks caddies.
• Ensures guest expectations are met or exceeded.
• Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
• Sets up and tears down stages for weekend and musical entertainment 
• Delivers food and drinks to tables making sure that order is accurate and complete. 
• Maintains and stocks the water station. 
• Pre-bus plates and glassware from all tables. 
• Maintains proper number system and flow within the dining area  
• Assists all guests depending on needs. 
• Performs other duties as assigned. 

Education and Experience (E = Essential D = Desired)

• (E) High school education or equivalent or current enrollment

Job Summary

Provides excellent customer service and quality beverage products to our customers.  

Supervisory Responsibilities

None

Responsibilities

• Provides a warm and courteous greeting and farewell to all guests 
• Answers all phone calls promptly
• Prepares and serves alcoholic and non-alcoholic drinks.
• Keeps bar stocked and rotates products according to Café standards.
• Cleans and sanitizes customer seating areas 
• Greets customers at bar, assists with bar and/or menu selection, takes Customers’ orders, and uses suggestive selling techniques.
• Assists with carry-out orders. 
• Prepares ingredients to be used in products according to recipes and product standards.
• Receives and inspects incoming orders for quality, quantity and accuracy.  
• Maintains cleanliness, sanitation, and organization of the bar and surrounding area. 
• Responsible for handling financial transactions for bar, beverage, and guest purchases. Manages money accurately and processes payment efficiently       
• Ensures guest expectations are met or exceeded.
• Demonstrates proper knife handing skills and techniques. 
• Places weekly beer, wine, and liquor orders based on management instruction. 
• Complies with state regulations regarding alcohol service. 
• Performs other duties as assigned

Education And Experience (E = Essential D = Desired)

• (E) High school education or equivalent
• (D) Working knowledge of alcoholic and non-alcoholic beverages
• (D) Preferred Serve Safe Alcohol Certification