At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Provides excellent customer service, maintains pricing, stocking, and rotation of merchandise in the produce area, and receiving functions.   

Responsibilities

• Provides customers with prompt and courteous service or assistance.
• Assists in receiving and unloading merchandise; verifies items listed on vendor invoices are all delivered; checks products for quality, count, and condition.
• Stocks display cases and ensure proper rotation of products, takes finished products to refrigerated storage or shelf areas, maintains organized cooler.
• Follow procedures for receiving, code dating, trimming, storing, price marking and restocking products to ensure quality protection, accuracy and product rotation.
• Knows various aspects of all produce including taste, preparation, or use and price differences between similar classes of products.
• Inform management of pricing problem areas or discrepancies.
• Handles damaged products according to company policy and assists in controlling the level of damaged goods.
• Maintains a safe and clean environment.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking environment where there is not physical discomfort due to temperature, dust, noise, etc. 

Exposure to cold temperatures in produce cooler. Exposure to water in produce washing station.

Equipment Operated

• Compactor
• Knife
• Bailer
• Pricing gun
• Personal Computer
• U-boat
• Push Cart
• Pineapple Corer
• Box Cutter
• Scale
• Processor
• Wrapping Machine
• Juice Machine (Montrose)
• Pallet Jack
• Pressure Washer

Education And Experience (E = Essential D = Desired)

• High school education or equivalent is required
• 1+ years experience in retail environment is strongly preferred
• 1+ years experience in produce operations preferred

Knowledge, Skills, Abilities

• Verbal skills
• Ability to work with minimum supervision
• Interpersonal skills

Physical Requirements

• Bending
• Carrying 50 lbs.
• Grasping
• Hearing (Auditory)
• Operating Equipment
• Standing
• Reading
• Reaching
• Walking
• Sight or Peripheral Vision 
• Communication (Verbal) 
• Writing
• Lifting 50 lbs.
• Telephone Usage

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Provides leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.  

Supervisory Responsibilities

Supervises Customer Service Supervisors  

Responsibilities

• Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Schedules associates according to labor budget and delegates work assignments effectively.
• Ensures department has adequate staffing levels during all hours of operation.
• Works in conjunction with Human Resources Department in the hiring, terminating and disciplining of associates.
• Maintains accurate department records to ensure documentation of activities is available. 
• Responsible for receiving and managing incoming phone calls to the store.
• Assists customers with questions about our products, availability and location of them within the store.
• Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.  
• Manages background music in store to ensure appropriate genre and volume.
• Ensures front entrance areas and common public areas such as walk ways, vestibules, and rest rooms (rest rooms: Solon only) are maintained by appropriate personnel so they are clean, neat and safe. 
• Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
• Maintains proper internal controls for all customer financial transactions.  
• Responsible for the balancing and reconciliation of all Cashier tills.
• Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
• Works in conjunction with departments on special orders for customers.
• Works in conjunction with departments in replenishment and merchandising displays in Front End check stand area.
• Notifies Scanning Department of all scanning issues and concerns.
• Responsible for handling loss prevention issues in accordance with company policies and legal requirements.
• Follows established protocol and guidelines for opening and closing cash registers each day.
• Notifies Store Director and/or Maintenance Associate of any equipment needing repair.
• Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
• Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director.
• Performs duties of Customer Service staff as required.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Personal Computer
• Cash Register
• Credit Card Terminals
• Pricing Gun
• Telephone
• Adding machine Safe

Education And Experience

• High school education or equivalent is required
• At least 5 Customer Service experience is preferred
• At least 5 years supervisory experience is preferred 

Knowledge, Skills, Abilities

• Demonstrated ability to plan, organize, direct and control
• Interpersonal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• Basic usage of Microsoft Office Suite including Outlook, Word, and Excel
• Excellent cash handling skills
• General knowledge of store products

Physical Requirements

• Bending
• Standing
• Communication (Verbal)
• Carrying 30 lbs.
• Reading
• Walking
• Hearing (Auditory)
• Reaching
• Telephone Usage
• Lifting 30 lbs.
• Writing
• Grasping
• Operating Equipment
• Sight or Peripheral Vision

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

We are looking for an enthusiastic server to join our team as a Full-Time Food Runner for our Highland Square Cafe! If you enjoy a fast-paced environment, front-facing food service, and customer service, apply now! Please note that this is a tipped position.

Candidates MUST be able to work Friday, Saturday, and Sunday mornings. Our Cafe opens weekdays at 11:00 AM and Saturday/Sunday at 9:00 AM. Shifts start approximately an hour to a half hour before open, depending on the day of the week. 

Candidates also MUST be willing to learn the Barista responsibilities as well. Any previous coffee service is a huge plus!

Job Summary

Provides excellent customer service to our Café guests in a friendly and efficient manner.

Responsibilities

• Maintains, cleans, and sanitizes cafe area continually.
• Maintains restrooms and signs off on a restroom checklist hourly. 
• Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
• Clears tables quickly and quietly and takes dishes and glassware to dish area.
• Resets tables and stocks caddies.
• Ensures guest expectations are met or exceeded.
• Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
• Sets up and tears down stages for weekend and musical entertainment 
• Delivers food and drinks to tables making sure that order is accurate and complete. 
• Maintains and stocks the water station. 
• Pre-bus plates and glassware from all tables. 
• Maintains proper number system and flow within the dining area  
• Assists all guests depending on needs. 
• Performs other duties as assigned. 

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Vacuum Cleaner
• Liquid Cleansers

Education and Experience (E = Essential D = Desired)

• High school education or equivalent or current enrollment is required
• Previous server experience desired
• Previous barista/coffee experience desired

Knowledge, Skills, Abilities

• Interpersonal skills
• Verbal skills
• Attention to detail
• Customer Service

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Prioritization skills
• Hearing (Auditory)
• Twist
• Work with little supervision
• Lifting 50 lbs.
• Sight or peripheral vision 
• Grasping
• Operating Equipment
• Communication (Verbal) 
• Standing (up to 8 hours)

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving and suggestive selling. Stocks and replenishes meat retail area and maintains sanitation standards. Responsible customer service is a major component of this position.  

Responsibilities

• Provides customers with prompt and courteous service or assistance.
• Adheres to all local, county, state and federal health, civil code, and weights and measures laws.
• Wraps, weighs, prices all meats and related products processed in the department.
• Follows procedures for weighing, wrapping, price marking and restocking cases to ensure quality protection, accuracy and product rotation.
• Stocks display cases and ensures proper rotation of products, takes finished products to refrigerated storage or shelf areas.
• Communicates temperature irregularities to Team Leader.
• Handles damaged and spoiled products according to company policy and assists in controlling the level of damaged goods, reports them to Manager, First Cutter or Cutter.
• Maintains a clean and safe environment.  
• Performs other duties as assigned

Working Conditions

Works in a non-smoking environment where there is not physical discomfort due to temperature, dust, noise, etc. Exposure to cold temperatures in meat cooler, cutting room and freezer. Exposure to a wet environment from washing and sanitation. Exposure to strong cleaning agents for sanitation. PPE is provided and required to be worn in applicable areas at all times.

Equipment Operated

• Compactor
• Knife
• Bailer
• Pricing gun
• Personal Computer
• U-boat
• Pushcart

Education And Experience

• High school education or equivalent required
• 1-2 years' experience in food service or retail setting strongly desired
• 1-2 years' experience in meat department operations strongly desired

Knowledge, Skills, Abilities

• Verbal skills
• Ability to work with minimum supervision
• Interpersonal skills

Physical Requirements

• Bending
• Carrying 50 lbs.
• Grasping
• Hearing (Auditory)
• Operating Equipment
• Standing
• Reading
• Reaching
• Walking
• Sight or Peripheral Vision 
• Communication (Verbal) 
• Writing
• Lifting 50 lbs.
• Telephone Usage

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

The Market Kitchen Supervisor plays a key leadership role in the Market Kitchen, overseeing day-to-day operations of the prep team. This position is responsible for supervising and developing Prep Cooks, ensuring exceptional product quality, presentation, and outstanding customer service. The Supervisor fosters a culture of hospitality and holds team members to high standards of customer engagement—ensuring each guest feels welcomed, heard, and cared for. In line with our mission to improve the health of our community, this role upholds Mustard Seed Market's commitment to delivering fresh, high-quality, natural and organic foods with integrity, professionalism, and warmth.

Supervisory Responsibilities

- Market Kitchen Prep Cooks

Key Responsibilities

• Provide daily leadership and supervision of Prep Cooks to ensure quality food preparation and excellent guest service.
• Model and coach personalized customer service; hold Prep Cooks accountable for greeting guests, answering questions, and engaging respectfully and warmly with customers.
• Foster a guest-first culture where every team member prioritizes service and positive customer interactions.
• Train and mentor Prep Cooks in food handling, prep techniques, service standards, equipment operation, safety, and sanitation protocols.
• Monitor compliance with recipes, portion control, and ingredient quality.
• Maintain production logs and ensure proper food labeling, dating, storage, and rotation practices.
• Partner with the Culinary Team Leader to implement efficient prep systems that optimize team output and reduce waste.
• Assist in receiving and inspecting deliveries to uphold quality and freshness standards.
• Ensure prep and service areas remain clean, organized, and in compliance with health and safety regulations.
• Communicate with leadership and cross-functional teams to support coordinated Market Kitchen and Café operations.
• Take the lead in the absence of the Culinary Team Leader, ensuring continued excellence in both production and service.
• Uphold all company policies, safety procedures, and customer service standards through team coaching and example.
• Perform other duties as assigned.

Education & Experience

• High school diploma or equivalent
• 2+ years of food prep OR culinary experience
• 1+ years of experience in a supervisory role within a kitchen setting is preferred
• Food Safety or ServSafe certification preferred

Knowledge, Skills, Abilities

• Demonstrated ability to lead by example and motivate a team
• Knowledge of food safety, sanitation, and service best practices
• Experience with commercial kitchen equipment
• Exceptional interpersonal and communication skills with a customer-focused mindset
• Organizational skills to manage prep flow, service pacing, and team performance
• Basic tech skills for email, digital logs, and inventory tools

Physical Requirements

• Lift and carry up to 50 lbs
• Prolonged standing, walking, bending, and reaching during shifts
• Regular use of commercial kitchen equipment and tools

Working Conditions

Fast-paced, non-smoking food service environment with typical exposure to kitchen activity and equipment

Core Values Alignment

• Focus on Today: Leads by example with a hands-on, present approach to daily tasks and team support.
• Customer Centric Service: Upholds our mission by providing fresh, health-focused Market Kitchen offerings. Delivers memorable experiences through warm, attentive, and personalized service. Inspires the team to exceed expectations and build lasting guest relationships.
• Be Accountable: Holds self and team to high standards in food safety, customer engagement, and operational performance.
• People Are Our Business: Builds trust and respect among team members; prioritizes mentorship and development.
• Live by Our Golden Standards: Ensures consistency in quality, presentation, and service, aligned with Mustard Seed’s commitment to excellence.

This is a limited part-time position on a set schedule that will have a hybrid day working as a server in our Deli Market.

The dishwashing schedule is Saturday & Sunday 7:00 AM - 3:00 PM.

The deli server day is flexible and can be either 7:00 AM - 3:00 PM or 12:00 PM - 8:00 PM.

Job Summary

Washes and stores all pots, pans, and utensils in the proper manner, maintains area floors, walls and equipment.

Responsibilities (Dishwasher)

• Operates dishwashing machine, making sure it is in proper working condition and reports dishwashing machine problems to the appropriate supervisor.
• Scrapes all pans and pre-washes before putting into washing machine. When washing is completed, empties tank, cleans inside and out with soapy water.
• Washes pots by hand using prescribed amounts of soap and disinfectant. Ensures all food, grease, and residue is removed. Changes water as needed for best results.
• Air-dries all items before storing. Stores in neat fashion and rotates stock so all items are used regularly.
• Maintains pot and pan storage area including surrounding floors and walls.
• Maintains a sanitary workstation.
• Helps keep kitchen area clean and helps keep trash off the floor.
• Sweeps, washes or mops entire Market Kitchen floor as directed and before end of shift.
• Removes all trash to appropriate areas.
• Performs other duties as assigned.

Responsibilities (Deli Server)

• Greets and serves customers promptly and courteously.
• Handles all hot and cold foods appropriately during preparation and service, ensures proper sanitation practices occur continually.
• Maintains appropriate portion control and merchandising standards during service.
• Maintains post check out area.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Monitors customer buying trends and makes relevant recommendations to supervisor for product additions and deletions.
• Accurately inventories supplies daily and requisitions items needed to meet par levels.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Stocks retail area, assists Cooks with display refrigerators and salad bar.
• Ensures all display foods are merchandised attractively as per standards.
• Informs cooks in a timely manner when food quantities are low.
• Relays relevant comments from customers directly to supervisor.
• Maintains standard operating procedures in accordance with company policy, guidelines and outside licensed and certification authorities.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Education And Experience (E = Essential D = Desired)

• High school education or equivalent or current enrollment required

Physical Requirements

• Bending
• Reading
• Walking
• Carrying 50 lbs.
• Reaching
• Prioritization skills
• Hearing (Auditory)
• Twist
• Work with little supervision
• Lifting 50 lbs.
• Sight or peripheral Vision
• Grasping
• Operating Equipment
• Communication (Verbal)
• Standing (up to 8 hours)

At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.

Job Summary

Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.  

Supervisory Responsibilities

• Customer Service Representatives
• Cashiers 
• Baggers

Responsibilities

• Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
• Delegates work assignments effectively.
• Maintains accurate department records to ensure documentation of activities is available. 
• Receives and manages incoming phone calls to the store.
• Assists customers with questions about our products, availability and location of them within the store.
• Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.  
• Manages background music in store to ensure appropriate genre and volume.
• Ensures front entrance areas and common public areas such as walkways, vestibules, and rest rooms are maintained by appropriate personnel so they are clean, neat, safe and up to OSHA requirements and health code standards are exceeded
• Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
• Maintains proper internal controls for all customer financial transactions.  
• Responsible for the balancing and reconciliation of all Cashier tills.
• Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
• Works in conjunction with departments on special orders for customers.
• Works in conjunction with departments in replenishment and merchandising displays in Customer Service check stand area.
• Notifies Scanning Department of all scanning issues and concerns.
• Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements.
• Follows established protocol and guidelines for opening and closing cash registers each day.
• Notifies Supervisor, Store Director and/or Maintenance Associate of any equipment needing repair.
• Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
• Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director.
• Performs duties of Customer Service staff as required.
• Performs other duties as assigned.

Working Conditions

Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.

Equipment Operated

• Personal Computer  
• Cash Register
• Credit Card Terminals
• Pricing Gun
• Telephone
• Adding machine 
• General Office 
• Equipment Safe

Education And Experience (E = Essential D = Desired)

• High school education or equivalent required
• At least 2 years Front End Retail experience preferred
• At least 2 years supervisory experience preferred

Knowledge, Skills, Abilities

• Demonstrated ability to plan, organize, direct and control
• Interpersonal skills
• Basic computer skills using the windows operating system including internet, printing, and email
• Basic usage of Microsoft Office Suite including Outlook, Word, and Excel
• Excellent cash handling skills
• General knowledge of store products

Physical Requirements

• Bending
• Standing
• Communication (Verbal)
• Carrying 30 lbs.
• Reading
• Walking
• Hearing ( Auditory)
• Reaching
• Telephone Usage
• Lifting 30 lbs.
• Writing
• Grasping
• Operating Equipment
• Sight or Peripheral Vision