At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.
Job Summary
Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.
Supervisory Responsibilities
Customer Service Supervisors (direct)
Cashiers (indirect)
Baggers (indirect)
Responsibilities
Promotes teamwork, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
Monitors and works with all staff to ensure friendly, accurate and prompt processing of transactions at the registers
Delegates work assignments effectively.
Maintains accurate department records to ensure documentation of activities is available.
Receives and manages incoming phone calls to the store.
Assists customers with questions about our products, availability and location of them within the store.
Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.
Ensures front entrance areas and common public areas such as walkways and vestibules are maintained by appropriate personnel so they are clean, neat and safe.
Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
Maintains proper internal controls for all customer financial transactions.
Responsible for the balancing and reconciliation of all Cashier tills.
Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
Works in conjunction with departments on special orders for customers.
Works in conjunction with departments in replenishment and merchandising displays in Customer Serivice check stand area.
Notifies Scanning Department of all scanning issues and concerns.
Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements.
Follows established protocol and guidelines for opening and closing cash registers each day.
Notifies Team Leader and/or Maintenance Technician of any equipment needing repair.
Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Manager.
Performs duties of Customer Service staff as required.
Performs other duties as assigned.
Working Conditions
Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.
Degree from a post-secondary culinary arts training program is preferred
Previous Line Cook experience is preferred
Knowledge, Skills, Abilities
Interpersonal skills
Written & Verbal skills
Physical Requirements
Bending
Reading
Walking
Carrying 50 lbs.
Reaching
Telephone Usage
Hearing (Auditory)
Writing
Lifting 50 lbs.
Sight or peripheral Vision
Grasping
Operating Equipment
Communication (Verbal)
Standing
3.871.286
Food Runner
Highland Square Mustard Seed Market and Cafe
05/03/2026 03:41 PM
27/01/2026 05:18 PM
Grow your career with us here at Mustard Seed!
At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.
Are you a dynamic, energetic person who enjoys wearing multiple hats with a focus on customer service? Then this is the role for you! We are hiring for either a Full-time or Part-time associate to join our team! You must have evening and weekend availability with a strong preference for open availability if possible. This role also cross-trains on the cashier position and the barista position within our front of house operations.
Job Summary
Provides excellent customer service to our Café guests in a friendly and efficient manner.
Responsibilities
Maintains, cleans, and sanitizes cafe area continually.
Maintains restrooms and signs off on a restroom checklist hourly.
Maintains cleanliness, sanitation, and organization of the dining room and surrounding area before, during, and after business hours.
Clears tables quickly and quietly and takes dishes and glassware to dish area.
Resets tables and stocks caddies.
Ensures guest expectations are met or exceeded.
Follows directions of Café Supervisor for setting up room(s); moving and setting up tables and chairs, breaking down rooms, and cleaning areas.
Sets up and tears down stages for weekend and musical entertainment
Delivers food and drinks to tables making sure that order is accurate and complete.
Maintains and stocks the water station.
Pre-bus plates and glassware from all tables.
Maintains proper number system and flow within the dining area
Assists all guests depending on needs.
Performs other duties as assigned.
Working Conditions
Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.
High school education or equivalent or current enrollment is required
Previous server, expo, busser, waiter, or cashier experience is strongly desired
Knowledge, Skills, Abilities
Interpersonal skills
Verbal skills
Physical Requirements
Bending
Reading
Walking
Carrying 50 lbs.
Reaching
Prioritization skills
Hearing (Auditory)
Twist
Work with little supervision
Lifting 50 lbs.
Sight or peripheral vision
Grasping
Operating Equipment
Communication (Verbal)
Standing (up to 8 hours)
6.50 + tips
3.952.589
Customer Service Supervisor
Highland Square Mustard Seed Market and Cafe
26/02/2026 02:48 PM
26/02/2026 02:47 PM
Job Summary
Assists in providing leadership in the Customer Service Department by directing and managing the associates and activities of the Customer Service Department. Ensures excellent customer service to stimulate the growth of the business. Responsibilities include maintaining proper internal controls for all customer financial transactions, managing the Customer Service Desk (refunds, exchanges, product questions, customer complaints, feedback, etc.) and receiving and handling incoming phone calls to the store.
Supervisory Responsibilities
Customer Service Representatives
Cashiers
Baggers
Responsibilities
Promotes team work, coaches, develops and trains department associates; minimizes turnover, promotes efficiency, and controls labor costs.
Delegates work assignments effectively.
Maintains accurate department records to ensure documentation of activities is available.
Receives and manages incoming phone calls to the store.
Assists customers with questions about our products, availability and location of them within the store.
Receives and forwards customer feedback (comment cards, complaints, suggestions, etc.) to the appropriate department and Store Manager.
Manages background music in store to ensure appropriate genre and volume.
Ensures front entrance areas and common public areas such as walk ways, vestibules, and rest rooms are maintained by appropriate personnel so they are clean, neat and safe.
Ensures sufficient quantity of grocery carts are available for customers; brings in grocery carts from parking lots as necessary.
Maintains proper internal controls for all customer financial transactions.
Responsible for the balancing and reconciliation of all Cashier tills.
Verifies and audits cash controls according to established procedures to identify and prevent cash losses.
Works in conjunction with departments on special orders for customers.
Works in conjunction with departments in replenishment and merchandising displays in Customer Service check stand area.
Notifies Scanning Department of all scanning issues and concerns.
Notifies Store Leadership of loss prevention issues in accordance with company policies and legal requirements.
Follows established protocol and guidelines for opening and closing cash registers each day.
Notifies Supervisor, Store Director and/or Maintenance Associate of any equipment needing repair.
Maintains a safe and clean environment to ensure health code and OSHA requirements are met.
Analyzes customer and associate feedback to identify areas needing improvement and develops processes and/or procedures to address those issues in conjunction with the Store Director.
Performs duties of Customer Service staff as required.
Performs other duties as assigned.
Working Conditions
Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.
Education And Experience (E = Essential D = Desired)
High school education or equivalent is required
At least 2 years Front End experience is required
At least 2 years supervisory experience is required
Knowledge, Skills, Abilities
Demonstrated ability to plan, organize, direct and control
Interpersonal skills
Basic computer skills using the windows operating system including internet, printing, and email
Basic usage of Microsoft Office Suite including Outlook, Word, and Excel
Excellent cash handling skills
General knowledge of store products
Physical Requirements
Bending
Standing
Communication (Verbal)
Carrying 30 lbs.
Reading
Walking
Hearing ( Auditory)
Reaching
Telephone Usage
Lifting 30 lbs.
Writing
Grasping
Operating Equipment
Sight or Peripheral Vision
17 - 18.50
3.939.722
Merchandising Operations Specialist
Mustard Seed Market and Cafe - Montrose
20/02/2026 09:46 PM
20/02/2026 09:45 PM
Grow your career with us here at Mustard Seed!
At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way.
Job Summary
The Merchandising Operations Specialist helps keep merchandising systems running smoothly across the Grocery, Dairy, Frozen, Nutrition, and Health & Beauty departments in our store locations. The role focuses on maintaining accurate inventory, clean item master data, reliable replenishment processes, and consistent promotional execution to support a strong in-stock performance. This is a hands-on, execution-driven position that plays a key part in making sure pricing, ordering, vendor programs, and promotional activity are set up correctly and carried out consistently across stores.
Responsibilities
Manage replenishment ordering in alignment with established SOPs and monitor product movement to identify out-of-stock risks.
Maintain accurate order quantities based on delivery schedules and address service-level issues with distributors.
Update and manage item master data, including pack sizes, costs, vendor information, and APL accuracy.
Prepare, validate, and upload pricing files; support new item and vendor setup through accurate documentation.
Load promotional pricing and vendor program details; track and reconcile credits, billbacks, and co-op participation.
Assist with promotional performance reporting and seasonal program preparation.
Generate inventory, movement, margin, and shrink reports; maintain shrink summaries and process recalls.
Support merchandising compliance through template maintenance and accurate execution of SOPs.
Maintain documentation, trackers, and logs, and flag data or operational exceptions.
May attend vendor or distributor engagements for operational support as needed
Performs other duties as assigned.
Working Conditions
Works in a non-smoking, normal store environment where there is not physical discomfort due to temperature, dust, noise, etc.
